FAQS
TITANIUM COLLECTION FAQS
What material are the titanium bands made of?
All Titanium bands have between 98.33 - 98.79% purity titanium.
Moving parts such as clasps and pins, as well as connecting pins, are constructed from other metals such as stainless steel and aluminium.
Installation and Size
The band is adjustable with our included sizing tool and fits wrists up to 9 inches.
Please purchase the Size Extender Kit if your wrist is larger than 9 inches.
TACTICAL STRAP TIPS & FAQS
Sizing Information
Fits wrists between 180 mm - 220 mm (7" - 8" inches)
Damaged or Defective Items
Send us a picture or description of the defect and we will issue you a new item free of charge.
SHIPPING FAQS
Shipping of the order?
- Orders are processed within 1 to 2 days following the day of your order.
- If Sunday or public holidays: Product shipped between Monday and Thursday
HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?
in the USA :
We deliver anywhere in North America CANADA, MEXICO, USA within 4 to 12 business days.
For countries on the EUROPEAN, MIDDLE EAST, ASIA and LATIN AMERICA continents: we also deliver within 4 to 12 working days. please refer to the country list at the top of the page.
International:
Local express delivery areas in countries at the top of the page.
If you are no longer in the above regions, please contact us by email.
HOW TO TRACK MY ORDER?
As soon as your order is shipped, you automatically receive an email and an SMS with your tracking number and your tracking link in order to follow the status of your package in real time until its final destination.
You can also track your order directly from your customer area or contact us by email or telephone.
WHAT HAPPENS IF NO ONE IS HOME?
Your items will be delivered to your post office box.
Otherwise, your package will be left at your nearest post office where you can collect it within 15 days.
WHEN WILL I RECEIVE MY ORDER TRACKING NUMBER?
The tracking number for your order will be sent to you on the day it is shipped by email or SMS.
WHAT ARE THE PAYMENT METHODS?
Currently, you can pay by credit card or via Paypal on our site.
We do not accept bank checks, transfers or payment upon receipt. (Cash on delivery)
- Orders are processed within 1 to 2 days following the day of your order.
- If Sunday or public holidays: Product shipped between Monday and Thursday
HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?
in the USA :
We deliver anywhere in North America CANADA, MEXICO, USA within 4 to 12 business days.
For countries on the EUROPEAN, MIDDLE EAST, ASIA and LATIN AMERICA continents: we also deliver within 4 to 12 working days. please refer to the country list at the top of the page.
International:
Local express delivery areas in countries at the top of the page.
If you are no longer in the above regions, please contact us by email.
HOW TO TRACK MY ORDER?
As soon as your order is shipped, you automatically receive an email and an SMS with your tracking number and your tracking link in order to follow the status of your package in real time until its final destination.
You can also track your order directly from your customer area or contact us by email or telephone.
WHAT HAPPENS IF NO ONE IS HOME?
Your items will be delivered to your post office box.
Otherwise, your package will be left at your nearest post office where you can collect it within 15 days.
WHEN WILL I RECEIVE MY ORDER TRACKING NUMBER?
The tracking number for your order will be sent to you on the day it is shipped by email or SMS.
WHAT ARE THE PAYMENT METHODS?
Currently, you can pay by credit card or via Paypal on our site.
We do not accept bank checks, transfers or payment upon receipt. (Cash on delivery)